Your Rsolute website: a simple guide

How to read your enquiries, find your contacts and check your website visits in Wix.

Prepared by Genaxis · October 2026

1Before you start

Your website is www.rsoluteinc.com. It runs on Wix. You read your enquiries and see your website visits in the Wix dashboard, the control panel behind your website. We look after the pages and the design.

You can do yourself

  • Read enquiries from brands and from people who want to join your team
  • Reply to them
  • Find a person in your contact list
  • Keep notes and follow-up reminders on each person
  • Keep your business details up to date
  • See how many people visit your website

We do for you

  • Text and photos on the pages
  • Team, Careers and Track Record updates
  • Page design, layout and the phone version
  • Google search settings
  • Your domain and team access

The pictures in this guide come from your own Wix dashboard. Red numbers point to the button each step talks about. Tap any picture to make it bigger.

2Log in to your dashboard

  1. Open the invitation email from Wix and click Accept. Always log in with this same email address.
  2. Go to www.wix.com and click Log In.
  3. Open Rsolute Inc. You are now on your dashboard.
The Rsolute Inc Wix dashboard home page, with the Customers and Leads and Analytics menu items and the View Live Site button marked
Your dashboard home page.
  • 1Customers & Leads: your enquiries and contacts.
  • 2Analytics: how many people visit your website.
  • 3View Live Site: see your website the way visitors see it.
Please do not use "Edit Site". It opens the design editor. One wrong click there can change how your pages look on phones. If you want a change to a page, send us a request (see section 8).

3Read your enquiries

Brands and people who want to join Rsolute both use the same form on your Contact page. Every message is saved in your dashboard.

  1. On the left, click Customers & Leads, then Forms & Submissions.
  2. Click the Submissions tab.
  3. Click the arrow at the end of a row to open the enquiry: name, email, phone, when they can start and their age group.
Forms and Submissions page with the Contact us form and the Submissions tab marked
Your Contact us form (1) and the Submissions tab (2).
The Submissions tab with one enquiry blurred for privacy, and the open arrow and form filter marked
New enquiries appear here. Click the arrow (1) to open one. Use the form filter (2) to show only Contact us. We have blurred the enquiry in this picture for privacy.
An opened enquiry in the Submission details panel, with the details blurred for privacy and the Download PDF button marked
An opened enquiry. Download PDF (1) saves a copy, for example to pass to the colleague who will interview the applicant.
Two other forms: "Footer Submitted Subscribers" and "Subscribe" collect email addresses from the Join box at the bottom of your pages. These are people asking for news, not enquiries.

4Reply to an enquiry

Each new enquiry also sends you an email alert called "Contact us got a new submission".

  1. Open the alert email.
  2. Click Reply in your email. Your answer goes straight to the person who wrote in.
  3. If you prefer to call or WhatsApp, use the phone number in the enquiry.
Reply within one working day. Your website tells visitors you will be in touch within 48 hours, and the people who write in are often talking to other companies too.

5Your contacts

People who send you an enquiry are saved in your contact list, so you can find them again later.

  1. On the left, click Customers & Leads, then Contacts.
  2. Use the search box to find a person.
The Contacts page, with the Contacts menu item and search box marked and the contact list blurred for privacy
Contacts (1) and the search box (2). We have blurred the list in this picture for privacy.

Keep notes on each person

Click a person's name to open their page. Everything you add here is private to your team.

A contact's page with the details blurred for privacy, and the Notes tab, Add Task and Assign Labels marked
A contact's page. We have blurred the details in this picture for privacy.
  • 1Notes: write down what was said after a call or an interview.
  • 2Add Task: set yourself a reminder, for example "Call back on Monday".
  • 3Assign Labels: tag the person, for example Applicant or Brand, so you can filter your list later.
Personal data: your contacts' details, including job applicants', are protected by Singapore's personal data law. Only use them to reply and to follow up on what they asked about, keep them no longer than you need, and do not share your Wix login.

6Your website visits

  1. On the left, click Analytics.
  2. Choose the period you want to see, for example the last 30 days.
The Analytics Highlights page with the date range and key stats marked
Analytics Highlights.
  • 1Date range: the period you are looking at.
  • 2Key stats: site sessions is the number of visits, unique visitors is the number of different people, and clicks to contact counts clicks on your contact details.

Top traffic sources, just below, shows how people found you, for example through Google.

We have also connected your website to Google Analytics and Google Search Console, and we keep an eye on them for you.

7Your business details

Your company name, logo, short description and address are kept in one place. Wix uses them in your emails and its other tools.

  1. On the left, click Settings, then Business Info.
  2. Change what you need, then click Save at the bottom of the page.
The Business Info page with the Name, Replace Image, Short description and Address fields marked
Business Info.
  • 1Name: your company name.
  • 2Replace Image: your logo. Use a square image.
  • 3Short description: one or two sentences about Rsolute, up to 150 characters.
  • 4Address: your office address.
If your address, phone or email changes, update it here and also send us a request. The same details appear on your website pages, and we update those for you.

8What we look after for you

Send us a request for anything outside your enquiries and visits, for example:

  • Changing text or photos on a page
  • A new team member, a new role on the Careers page, or a new result on Track Record
  • Design, layout or how a page looks on phones
  • New pages, menu items or buttons
  • Google search settings
  • Your domain, or giving a colleague access to the dashboard

Tell us the page and what you want changed. A screenshot helps.

Send a website support request

9Good habits

  • Check your enquiries at least once a day, even if you have not seen an email alert.
  • Reply to every enquiry, including people who are not a fit, so they leave with a good impression of Rsolute.
  • Do not delete or rename the Contact us form. Your email alert is linked to it.
  • After we make a change for you, click View Live Site and check it looks right.
  • Keep your Wix login to yourself. Ask us to give a colleague their own access.